May 21, 2024  
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2024-2025 Catalog
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BUSN - 122 Interpersonal Relations: Customer Service 1

Professional interpersonal communication skills. Includes both verbal and non-verbal signals. Meeting organization goals, attracting and retaining customers, diffusing angry clients dealing with difficult situations, and working with diverse populations.

Pre-requisite(s):
Eligible for ENGL 101


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