Jan 17, 2022  
2021-2022 Catalog 
    
2021-2022 Catalog
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BUSN - 122 Interpersonal Relations: Customer Service 1


Professional interpersonal communication skills. Includes both verbal and non-verbal signals. Meeting organization goals, attracting and retaining customers, diffusing angry clients dealing with difficult situations, and working with diverse populations.

Pre-requisite(s):
Eligible for ENGL 101 



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