Jun 16, 2025  
2023-2024 Catalog 
    
2023-2024 Catalog [ARCHIVED CATALOG] Add to Portfolio (opens a new window)

BUSN - 122 Interpersonal Relations: Customer Service 1


Professional interpersonal communication skills. Includes both verbal and non-verbal signals. Meeting organization goals, attracting and retaining customers, diffusing angry clients dealing with difficult situations, and working with diverse populations.

Pre-requisite(s):
Eligible for ENGL 101



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