Major Code: 1703
Program Description
The Computer Maintenance and Networking Certificate provide a fast one-year program that allows students to quickly gain the skills necessary to enter the information technology job market. The program provides entry-level coverage of computer hardware, operating systems, networking, programming, web page development, standard computer applications and customer service skills.
Completion of the program prepares students to sit for the Comp TIA A+ and the Cisco Certified Entry Network Technician (CCENT) certification exams.
Graduates are prepared for entry level information technology and help desk positions.
Program Learning Outcomes
- Maintain, repair, and support computer hardware and personal PC and network operating systems in an effective and efficient manner.
- Design, install, maintain and operate small office and branch level network infrastructure.
- Install or update and configure computer application software, network security software, and document computer systems and networks.
Program Assessment
Program outcomes are assessed by a variety of means, including quizzes, unit tests, oral presentations, written reports, and final examinations. Outcomes based on technical expertise are assessed by the CCENT (Cisco Certified Entry Networking Technician) certification exam, which assesses student knowledge in a variety of areas of the networking technology field. General education outcomes are assessed through the General Education Portfolio.
Advanced Placement Credit for High School/vocational-technical Center/college Programs
High school computer and networking coursework is not necessary for entrance into the Computer Maintenance & Networking program. Introductory subjects are incorporated as part of the program. Students, who have completed vocational or EDGE courses, may receive credit for advanced placement. Articulation/EDGE agreements are in place with various vocation-technical centers. Advanced placement is also available for students with prior college experience or certifications. Please contact the department chair.
Careers in Computer Maintenance & Networking Technology
Graduates of this certificate program develop skills for entry level positions involving troubleshooting, repairing, and maintaining personal computers and small business networks.